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Brightside Training Privacy Policy

Last updated: August 21, 2026

This Privacy Policy explains how Brightside Training collects, uses, stores, and protects information when individuals visit our website, request information, apply for a program, complete enrollment, communicate with us, or use our training portal.

INFORMATION WE COLLECT

We may collect:

• Identity and contact information, such as name, address, telephone number, email address, date of birth, and emergency-contact information.
• Application, enrollment, educational, eligibility, class, attendance, and student-record information.
• Documents and information voluntarily provided during the application or enrollment process.
• Financial and payment records associated with enrollment. Payment-card information, when applicable, may be processed by an authorized payment provider.
• Communications with Brightside Training, including text messages, message-delivery information, communication preferences, and SMS consent records.
• Technical information, such as browser type, device information, IP address, and website activity.

HOW WE USE INFORMATION

Brightside Training may use information to:

• Respond to questions and requests.
• Process applications and enrollment.
• Deliver training programs and maintain required school records.
• Send administrative, enrollment, class, payment, or document-related communications.
• Maintain security, prevent fraud, and protect our students, applicants, staff, and systems.
• Meet legal, regulatory, licensing, reporting, and recordkeeping requirements.
• Improve our website, portal, programs, and services.

HOW INFORMATION MAY BE DISCLOSED

Brightside Training does not sell or rent personal information. Information may be provided to contracted service providers only when necessary to operate our website, training portal, communications, payments, document storage, security, or other school services. These providers may process information only for the services they provide to Brightside Training.

Information may also be disclosed when required by law, regulation, court order, licensing authority, or to protect legal rights and safety.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

SMS PRIVACY AND CONSENT

Enrollment text messages are optional and transactional, not marketing. They may include a private enrollment-application link and reminders regarding an open application.

Consent to receive text messages is not required to apply, enroll, purchase services, or attend a class. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Brightside Training records SMS consent for compliance purposes. A consent record may include the response, date and time, staff member, mobile number, and consent-script version.

DATA RETENTION AND SECURITY

Brightside Training retains information only as reasonably necessary for school operations, regulatory requirements, legal obligations, dispute resolution, security, and enforcement of agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss. No electronic system can be guaranteed to be completely secure.

YOUR CHOICES

You may ask Brightside Training to review or correct your contact information. You may withdraw SMS consent at any time by replying STOP or contacting the school. Withdrawing SMS consent does not affect your application or enrollment.

COOKIES AND WEBSITE TECHNOLOGY

Our website and service providers may use cookies or similar technologies for essential website functions, security, preferences, and website performance. Browser settings may allow you to limit certain cookies.

THIRD-PARTY LINKS

Our website may contain links to external websites. Brightside Training is not responsible for the privacy practices of websites it does not control.

POLICY UPDATES

We may update this Privacy Policy when our services, technology, or legal requirements change. The revised policy will display a new “Last updated” date.

CONTACT US

Questions about this Privacy Policy or Brightside Training’s privacy practices may be submitted through the Contact page on www.learnatbrightside.com or through the school’s published contact information.

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